General Terms And Conditions

For purposes of these Terms, “Platform” means the pre-launch Aeroclaim web application, related APIs, dashboards, listing tools, document controls, offer workflow, notifications and administrative deal desk currently available only for evaluation and testing. “User” means any authorised business representative accessing the Platform. “Insurance User” means an insurer, claims administrator, loss adjuster, salvage manager or authorised representative evaluating aviation salvage listing tools. “Buyer” means a repair company, MRO, repair station, broker, parts trader or other aviation business evaluating marketplace and offer workflows.

References to “Listing” include all titles, part identifiers, aircraft information, claim references, damage descriptions, photographs, prices, locations, compliance statuses and related data submitted to the Platform. References to “Documents” include damage reports, claim records, maintenance records, teardown reports, chain-of-custody records, certificates, offer documents, letters of intent, proforma invoices, purchase documents and any other files exchanged through the Platform.

These Terms are intended for business-to-business use only. Consumer protection rules applicable to consumer marketplaces are not intended to apply unless mandatory law provides otherwise.

The Operator provides a controlled B2B technology platform for aviation salvage discovery, document exchange, user verification, offer administration and transaction workflow support. The Operator does not, by operating the Platform, act as an insurer, insurance broker, aircraft maintenance organisation, approved design organisation, production organisation, certifying staff, customs broker, freight forwarder, export-control authority, legal adviser, tax adviser or airworthiness authority.

No information displayed on the Platform constitutes an airworthiness approval, certificate of release to service, EASA Form 1, FAA Form 8130-3, certificate of conformity, installation approval, export licence, customs classification, legal opinion, insurance coverage determination or binding valuation unless expressly issued by an authorised third party in a separately identifiable document.

The Platform may be used only by businesses and authorised representatives acting within the scope of their professional duties. Each User represents that all registration information is accurate, current and not misleading, and that the User has authority to bind or act on behalf of the relevant company for the activities performed on the Platform.

The Operator may require verification of company identity, beneficial ownership information, VAT/tax registration, EASA Part-145, FAA Repair Station or equivalent certifications, insurance authority, website, contact details, sanctions status and any other information reasonably required for platform integrity, aviation compliance, export controls or fraud prevention.

The Operator may approve, reject, suspend, restrict, downgrade or terminate an account where information is incomplete, inaccurate, outdated, unverifiable, suspicious, contrary to applicable law, contrary to these Terms or inconsistent with Platform risk controls.

Insurance Users are solely responsible for the accuracy, completeness, lawfulness and commercial authority of all Listings. The Operator may impose mandatory completeness rules before publication, including requirements for part number, serial number, location, asking price, image, documentation level and compliance status.

A Listing may be marked draft, pending review, published, offer received, under negotiation, reserved, sold or archived. A Platform status is an operational workflow status only and does not independently establish title transfer, payment completion, airworthiness, export clearance or final legal completion.

The Operator may remove, restrict, mask, redact or block any Listing or Document where it reasonably believes publication may expose personal data, confidential claim information, export-controlled technology, sanctions risk, title uncertainty, safety risk, misleading commercial information or other legal/compliance concern.

Buyer offers submitted through the Platform are expressions of commercial interest unless and until accepted and documented in a definitive transaction agreement, invoice, proforma, purchase order or other binding instrument accepted by the relevant parties. The Operator may administer workflow stages including submitted, reviewed, shortlisted, negotiating, accepted, proforma issued, payment pending, documents released, sold, rejected and withdrawn.

Acceptance of an offer in the Platform reserves the relevant Listing operationally but does not, by itself, constitute transfer of title, release of documents, shipment authorisation, export clearance or payment confirmation. Final closing remains subject to all required approvals, documentation, payment, compliance review and any separately agreed transaction terms.

The Operator may reject competing offers, freeze documents, request additional buyer information, require end-use/end-user details, delay closing or block completion if legal, aviation, sanctions, export-control, fraud, title, payment or documentation concerns arise.

All non-public Documents and technical details accessible through the Platform are confidential. Users may access such information only for legitimate evaluation, offer preparation, compliance review, repair assessment, transaction execution, audit, legal or regulatory purposes related to the relevant Listing or transaction.

Users must not copy, publish, scrape, redistribute, resell, disclose, reverse engineer or make available Documents or technical information to unauthorised persons. Disclosure to professional advisers, certifying organisations, repair subcontractors, insurers, logistics providers, customs brokers or authorities is permitted only where necessary, lawful and subject to appropriate confidentiality safeguards.

The Operator may record access logs identifying the User, company, file, document type, timestamp, IP address, user agent and related Listing or offer. Such logs may be used for security, audit, dispute resolution, aviation traceability, confidentiality enforcement and export/sanctions compliance.

Each User warrants that it will comply with applicable laws, these Terms, confidentiality obligations, export-control and sanctions restrictions, data protection laws, anti-bribery laws, aviation safety requirements and any role-specific agreement accepted during registration or use.

Users must not upload unlawful, misleading, infringing, malicious, irrelevant or excessive data; attempt unauthorised access; bypass verification or document controls; use the Platform for sanctioned parties or prohibited destinations; misrepresent certification status; or imply airworthiness where no valid release documentation exists.

Users must promptly notify the Operator of any unauthorised account use, suspected data breach, incorrect Listing information, withdrawn authority to sell, changed certification status, export restriction, sanctions concern or document error.

To the maximum extent permitted by mandatory law, the Operator is not responsible for inaccurate Listing content, incomplete Documents, missing traceability, failed repair, failed certification, buyer non-payment, seller non-performance, customs decisions, export licence refusals, sanctions restrictions, warehouse release delays, logistics damage or regulatory determinations.

The Platform is provided on an operational availability basis. The Operator does not warrant uninterrupted access, error-free operation, specific transaction outcomes, availability of any Listing, successful sale, successful purchase, repairability, market value or regulatory approval.

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for intentional misconduct, fraud or other non-excludable liability under applicable mandatory law.

These Terms are a pre-launch draft for evaluation and testing only. Governing law, venue, dispute resolution and legal operator details will be reviewed and finalised before the Platform becomes commercially available.

If any role-specific agreement, signed master agreement, data processing addendum or transaction document conflicts with these Terms, the more specific document shall prevail for the relevant subject matter, unless mandatory law requires otherwise.