Confidentiality & Document Access Policy

Restricted information includes all non-public Listings, Documents, photos, damage reports, claim references, maintenance records, teardown reports, certificates, chain-of-custody records, offer documents, messages, proformas, internal notes, compliance statuses and any technical or commercial information not intentionally made public by the Operator.

Restricted information remains confidential regardless of whether it is marked confidential, provided that a reasonable aviation, insurance, repair or compliance professional would understand it to be non-public or commercially sensitive.

Users may access restricted information only for legitimate business purposes connected with the relevant Listing or transaction, including technical assessment, pricing, offer preparation, repairability review, certification planning, compliance review, due diligence, transaction approval, payment, release and legal/regulatory recordkeeping.

Access for curiosity, competitor intelligence, market scraping, unrelated procurement analysis, publication, resale of information or disclosure to unauthorised persons is prohibited.

Users may disclose restricted information only to personnel, advisers, certifying organisations, repair subcontractors, logistics providers, customs brokers, insurers, financing parties, auditors or authorities who have a legitimate need to know and who are subject to professional, contractual or statutory confidentiality obligations.

The disclosing User remains responsible for any downstream disclosure or misuse by persons to whom it provides restricted information.

The Platform may log each access to restricted Documents, including document type, file name, related Listing or offer, User identity, company, IP address, user agent and timestamp.

Access logs may be retained and used as evidence in confidentiality disputes, platform investigations, regulatory requests, export-control reviews, chain-of-custody inquiries, transaction disputes and legal proceedings.

Users must maintain reasonable technical and organisational safeguards for downloaded or exported Documents, including access limitation, secure storage, deletion where no longer needed, prevention of unauthorised forwarding and prompt notification of suspected compromise.

If a User becomes aware of unauthorised access, loss, disclosure, copying or misuse of restricted information, it must notify the Operator without undue delay and cooperate in containment, investigation and remediation.

Confidentiality obligations survive account closure, rejection, suspension, completion of a deal, withdrawal of an offer and termination of any agreement.

Unauthorised disclosure may cause irreparable harm. The Operator and affected business users may seek injunctive relief, account suspension, damages, indemnity, document access revocation and any other remedies available under applicable law or contract.